Privacy Policy

Introduction

Lagoon-bison ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect

We may collect and process the following types of information:

Personal Information

• Name and contact details (email address) when you submit forms
• Workshop preferences and experience level
• Communications you send to us

Automatically Collected Information

• Browser type and version
• Operating system
• Referring website addresses
• Pages visited on our site
• Time and date of visits
• General geographic location (country/city level)

How We Use Your Information

We use collected information for the following purposes:

• To respond to your inquiries and provide requested services
• To process workshop registrations and bookings
• To send confirmation emails and updates about your reservations
• To improve our website and services
• To analyze site usage patterns
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Consent: When you voluntarily submit information through our forms
• Contractual necessity: To fulfill workshop bookings and service requests
• Legitimate interests: To improve our services and communicate with you

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Service providers who assist in operating our website (hosting, analytics)
• Professional advisors when required by law
• Authorities if legally required to do so

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, typically:

• Contact form submissions: 24 months
• Workshop booking records: 36 months
• Analytics data: 26 months

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookies Policy.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy periodically. The date at the top indicates when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

Email: [email protected]
Address: 127 Artisan Lane, Vancouver, BC V6B 2K4, Canada